Policies
Shipping & Delivery
Shipping is arranged only after a request is reviewed and accepted under research-use rules.
01 / Fulfillment
Fulfillment
Accepted requests are prepared for shipment with lot identification retained for traceability against the public Batch Ledger where applicable.
02 / Carriers
Carriers
Carrier options depend on destination and material handling requirements. Tracking details are provided when a shipment is released.
03 / Delivery windows
Delivery windows
Estimated delivery windows are communicated after acceptance and may change based on carrier performance or customs processing.